Response Now is a medical alert company based in Portland, OR that provides in-home and cellular units. ResponseNow is known for excellent customer service and modern medical alert device equipment. In particular, the cellular medical alert has an impressive battery life of 30 days and can go anywhere with cellular coverage.
| ResponseNow Pricing | Monthly | Quarterly | Annual |
|---|---|---|---|
| In-Home | $29.95/mo | $27.95/mo | $24.95/mo |
| Cellular | $39.95/mo | $37.95/mo | $34.95/mo |
| Fall Detection Add-on | $11.95/mo | $11.95/mo | $11.95/mo |
| Care+ | $3.95/mo | $3.95/mo | $3.95/mo |
Medical Alerts from ResponseNow
ResponseNow is keeping it simple with two med alert options- in-home and cellular. The In-home option requires a landline to work in the home and is best for people who spend the majority of their time at home. In contrast, the cellular medical alert does not require a landline and works anywhere cell coverage is available. The cellular option is perfect for those who are active out in the community, travelers or those who simply don’t want to be confined to the home to be protected.
Features of ResponseNow Medical Alerts
The in-home and cellular medical alerts offer most of the standard features you would expect. The cellular units use the AT&T cell network, so if there is not good coverage in your area, this may not be the right cellular unit for you. The battery life on the “Belle” cellular unit is 30 days, far surpassing competitors. Fall detection can be added on to the in-home unit for an additional $11.95/mo.
| ResponseNow Features | ||
|---|---|---|
| In-Home Medical Alert System | X | landline only |
| Cellular (Mobile) Medical Alert System | X | AT&T |
| Automatic Fall Detection | X | available as an add-on |
| Waterproof or Water Resistant | X | water resistant |
| Two-way Speakerphone in Pendant | X | cellular unit only |
| GPS Location | no | |
| Text Notifications | no | |
| 24/7 US Based Professional Monitoring | X | |
| Pendant or Wristband Option | X | in-home unit only |
| Room and Hallway Buttons | X | available as an add-on |
Terms and Conditions of ResponseNow Medical Alerts
There is no such thing as long term contracts here. The trial period (30 days, no questions asked) is a real plus and not offered by all medical alert companies. There is no set-up fee and returns are hassle free. Once the unit is no longer needed, simply box up and return to ResponseNow for a prorated refund. For additional protection from lost or damaged pendants and consoles, the ResponseNow protection plan, Care+, is a low cost investment at $3.95/mo.
| ResponseNow Terms and Conditions | ||
|---|---|---|
| Set-up Fee | no | |
| Activation Fee | X | $35 cellular only |
| Long-Term Contracts | no | |
| Early Termination Fee | no | |
| Price-lock Guarantee | X | |
| No Hassle Returns | X | |
| Trial Period | X | 30 days |
| Equipment Warranty | X | covers factory/ performance issues |
| Free Shipping | X | for annual and quarterly plans |
| Lockbox Included | X | for annual plans |
| Customer owned equipment | no |
The Bottom Line
ResponseNow meets the criteria for being a top medical alert company. In addition to no long term contracts, they offer flexible pricing options and a generous trial period. If your needs change, you can be assured that equipment returns will be easy and handled professionally. We were very impressed by the Belle (cellular option) they carry and it’s impressive battery life.
Contact Information for ResponseNow
Phone: 1-888-725-8650
Web: ResponseNow.com
Mail: PO Box 219219 • Portland, OR 97225
This post contains affiliate links and since we care deeply about transparency, we want to make sure that you know. Medical Alert World may receive compensation for purchases made through affiliate links and this in turns supports the writers and operation of this website. Thank you for your support.