MobileHelp is a medical alert company based in Boca Raton, Florida, that provides medical alert systems for use both in and out of the home. All MobileHelp systems run on a cellular network, which means customers don’t need a landline in their home to use MobileHelp. MobileHelp is also known for their clear pricing with no long term contracts, and the ability to cancel at any time.
| MobileHelp Pricing | Monthly | Quarterly | Semi-Annual | Annual |
|---|---|---|---|---|
| Classic In-Home | $29.95/mo | $27.95/mo | $26.61/mo | $27.03/mo |
| Duo In-home+Mobile | $41.95/mo | $33.28/mo | $31.11/mo | $32.78/mo |
| Solo Mobile | $37.95/mo | $29.95/mo | $28.78/mo | $30.03/mo |
| MobileVitals Classic In-Home+Vitals |
$44.95/mo | $42.95/mo | $41.61/mo | $42.03/mo |
| MobileVitals Duo In-Home+Mobile+ Vitals |
$56.95/mo | $48.28/mo | $46.11/mo | $47.78/mo |
| Optional Fall Button | +$10/mo | +$10/mo | +$10/mo | +$10/mo |
Medical Alerts From MobileHelp
MobileHelp offers both at-home and mobile medical alert options, plus a combined at-home and mobile option (this would be good for a couple – one could take the mobile button and know the other was protected at home.) The at-home system is perfect for those who do not leave the house much, while those who are active in the community or who like to go out and about would benefit from the mobile system.
Features of MobileHelp Medical Alerts
Both the at-home and mobile options offer all the standard features you would expect. All the units work on the At&T cellular network, so if you don’t have decent AT&T reception, this may not be the unit for you. The buttons can be purchased in either pendant or bracelet form, and are waterproof. MobileHelp also offers a range of additional features thanks to its MobileHelp Connect suite of tools. MobileHelp Connect includes medication reminders, system status alerts, emergency and non-emergency alerts, health tracking, and unit detection should it get lost. Users can also purchase a separate fall detection button for $10 a month.
| MobileHelp Features | ||
|---|---|---|
| In-Home Medical Alert System | X | landline & cellular options |
| Cellular (Mobile) Medical Alert System | X | AT&T |
| Automatic Fall Detection | X | available as an add-on |
| Waterproof or Water Resistant | X | waterproof |
| Two-way Speakerphone in Pendant | X | cellular unit only |
| GPS Location | X | mobile cellular only |
| Text Notifications | no | |
| 24/7 US Based Professional Monitoring | X | yes |
| Pendant or Wristband Option | X | yes, your choice |
| Room and Hallway Buttons | no |
Terms and Conditions of MobileHelp Medical Alerts
MobileHelp doesn’t tie its users in to long-term contracts. There’s no equipment to purchase (it is loaned to you by MobileHelp) and no set up fee. You simply sign up for the system that meets your needs and the payment option (monthly, quarterly, semi-annual and annual) that fits your budget. If the system is no longer required, it can be packaged up and returned to MobileHelp for a prorated refund. Users are responsible for shipping of returning equipment.
| MobileHelo Terms and Conditions | ||
|---|---|---|
| Set-up Fee | no | |
| Activation Fee | no | |
| Long-Term Contracts | no | |
| Early Termination Fee | no | |
| Price-lock Guarantee | X | yes |
| No Hassle Returns | X | yes, user responsible for shipping |
| Trial Period | no | |
| Equipment Warranty | no | |
| Free Shipping | X | yes on most plans |
| Lockbox Included | no | |
| Customer owned equipment | no |
The Bottom Line
MobileHelp offers flexible medical alert solutions that are suitable for most needs, lifestyles and budgets. We especially like the fact that users don’t need a landline and aren’t tied in to long-term contracts. If you’re looking for a reliable medical alert system that you can use either at home or when out and about, we highly recommend you check out MobileHelp.
Contact Information for MobileHelp
Phone:1-800-930-2208
Web: MobileHelp.com
Mail: 3701 FAU Blvd, Suite 300, Boca Raton, FL 33431
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