Medical Guardian is a medical alert company based in Philadelphia, PA that provides in-home and cellular med alert devices. Medical Guardian is known for their variety of options to fit any lifestyle and budget. Medical Guardian is consistently a top rated company when looking at reviews on the web as well as our own internal testing.
| Medical Guardian Pricing | Monthly | Quarterly | Annual |
|---|---|---|---|
| Classic Guardian (in-home) | $29.95/mo | $29.95/mo | $27.45/mo |
| Home Guardian (in-home, no landline required) | $34.95/mo | $34.95/mo | $32.04/mo |
| Mobile Guardian (cellular/GPS) | $39.95/mo | $39.95/mo | $36.62/mo |
| Premium Guardian (cellular/GPS/fall detection) | $49.95/mo | $49.95/mo | $45.79/mo |
| Family Guardian (medical alert + activity tracking) | TBD | TBD | TBD |
Medical Alerts from Medical Guardian
With four different medical alert options to choose from, Medical Guardian can provide the right system for just about any situation. For around the home, the Classic and Home Guardian are the best options. These in-home alert systems have an impressive range around the home, the Classic Guardian covers a whopping 1,300 ft in every direction from the base station. That’s much more than other in-home systems, making it perfect for larger homes. The Mobile and Premium Guardian cellular alert systems are best for users who spend time outside the home, are driving or travel. The Premium Guardian comes with option fall detection capabilities for an additional $10/mo.
Medical Guardian In-Home Cellular Alert
Features of Medical Guardian Medical Alert Systems
Don’t have a landline? With the in-home options you can choose between landline and cellular based. The cellular based units use the AT&T network. Mobile Guardian is a perfect system for couples, one person can be out and about with the GPS unit, while the other can be at home with a compatible pendant or wrist button.
| Medical Guardian Features | ||
|---|---|---|
| In-Home Medical Alert System | X | landline and cellular |
| Cellular (Mobile) Medical Alert System | X | AT&T |
| Automatic Fall Detection | X | available as an add-on, Home and Premium only |
| Waterproof or Water Resistant | X | water resistant |
| Two-way Speakerphone in Pendant | X | Mobile and Premium only |
| GPS Location | X | Mobile and Premium only |
| Text Notifications | X | Family Guardian only |
| 24/7 US Based Professional Monitoring | X | |
| Pendant or Wristband Option | X | |
| Room and Hallway Buttons | X | available as an add-on |
Terms and Conditions of Medical Guardian Medical Alerts
While there are no long term contracts, Medical Guardian does require a three month commitment from users. If, during the first 30 days, a return is needed, the company will keep the initial three month payment and refund any remaining unused portion of the service charges. In order to process refunds, equipment must be returned. There are no setup or activation fees and shipping is free for annual plans.
| Medical Guardian Terms and Conditions | ||
|---|---|---|
| Set-up Fee | no | |
| Activation Fee | no | |
| Long-Term Contracts | no | |
| Early Termination Fee | no | |
| Price-lock Guarantee | unknown | |
| No Hassle Returns | X | |
| Trial Period | unknown | |
| Equipment Warranty | unknown | |
| Free Shipping | X | for annual plans |
| Lockbox Included | X | for annual plans |
| Customer owned equipment | no |
The Bottom Line
A consistent company over the years, Medical Guardian takes care of it’s customers with flexible pricing, high quality equipment and excellent customer service. We were impressed with the large range of the traditional in-home alert system, as well as the variety of options and add-on equipment available with other medical alert packages.
Contact Information for Medical Guardian
Phone: 800-311-6165
Web: MedicalGuardian.com
Mail: 1818 Market Street, Suite 1200, Philadelphia, PA 19103
Equipment Returns: 109 Rogers Road, STE 3 and 4, Wilmington, DE 19801
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