LifeStation is a medical alert company based in Union, New Jersey, that provides a traditional in-home alert system, plus an in-home system for customers who don’t have a landline, and a GPS-based system for customers who live a more active lifestyle. All calls are handled by LifeStation’s in-house monitoring team (no outsourcing). LifeStation offers a reliable medical alert system with clear pricing and enough flexibility to suit most users.
| LifeStation Pricing | Monthly | Quarterly | Yearly |
|---|---|---|---|
| In-Home | $29.95/mo | $27.95/mo | $25.95/mo |
| In-Home Cellular | $36.95/mo | $34.95/mo | $32.95/mo |
| Mobile with GPS | $39.95/mo | $37.95/mo | $35.95/mo |
| Fall Detection Add-on | $7/mo | $7/mo | $7/mo |
Medical Alerts From LifeStation
LifeStation offers three kinds of medical alert: In Home, In Home Plus, and Cellular.
The In Home alert is a traditional base unit with emergency pendant which can be worn as a necklace or around the wrist. It works on a landline. In Home Plus was designed for users who do not have a landline at home, and works on a cellular network. Customers who like to go out and about can opt for Mobile with GPS, which can be used from anywhere there is a cellular network to connect to. Mobile with GPS pinpoints your location when the alert is activated, so emergency services can find you.
LifeStation’s offerings are traditional (this is not a bad thing!) and reliable, with the In Home Plus and Mobile options adding flexibility for users who don’t have access to a landline, or who want to stay safe when out and about.
All options can be upgraded to include automatic fall detection for a small fee of $7 a month.
Features of LifeStation Medical Alerts
LifeStation comes with a range of features that we like, including the fact that the units are quick and easy to set up.
Both home units have a range of 500 feet which should be enough to cover most houses, and out into the yard. All units offer an advanced speaker system which means you can communicate voice to voice even if you have fallen down and are not close to the unit.
We like the fact that LifeStation has you covered even if you cannot speak to an operator. In the event that your button is pressed, or fall detection alarm goes off (if you have fall protection), the monitoring center will follow your personalized emergency action plan. LifeStation can call emergency services or caregivers on your behalf. Someone will stay on the line with you until help arrives.
All packages come with complementary message alerts. Caregivers will receive a text message letting them know that your medical alert has been used.
Users can also purchase a bathroom and hallway emergency button which is mounted on the wall for added security, or an extra wristband for a second person to wear, which is an ideal solution for couples.
Should the power go out, LifeStation’s battery offers up to 32 hours of backup power.
Terms and Conditions of LifeStation Medical Alerts
LifeStation doesn’t tie its users in to long-term contracts. There is no charge for equipment or setup. Users simply pay a regular monthly fee to use the product.
Prices start at $25.95 monthly for In-Home, $32.95 monthly for In-Home Plus, and $35.95 monthly for Cellular. Fall detection costs $7 monthly for any of the packages. Bathroom and hall emergency buttons start at $2.49 monthly. An extra button for a second user costs $3.99 monthly.
LifeStation comes with a 30 day money back guarantee, and in addition users who cancel within 90 days are entitled to a prorated refund. Users can cancel at any time and there is no cancelation fee.
The Bottom Line
LifeStation offers a system that is traditional and familiar, but modern and flexible enough to suit most needs. The clear pricing, easy set up, and dedication to call center performance are all pluses. LifeStation have been serving the community since 1977, and their experience shows in the reliability and thoughtfulness of their services.
Contact Information for LifeStation
Phone: (855) 727-6797
Web: LifeStation.com
Mail: 2 Stahuber Avenue, Union, NJ, 07083